Career

Join the CT Hardware Team and enjoy the opportunity for fast career growth in a progressive and upbeat work environment dedicated to helping all our customers with quality products and exceptional service.

 

CAREERS

There's plenty of work to be done at CT Hardware beyond the retail doors. We offer a number of professional career opportunities and we're looking for motivated individuals who excel in a fast-paced and dynamic work environment to take up that challenge!

CT Hardware is dedicated in supporting our staff in order to help them achieve their potential. From training courses to educational programs, every CT Staff member has the support they need to provide customers with the exceptional service and expert advice we are known for.

We encourage ownership, creativity, invention & innovation and leadership. And anybody working here will have equal opportunity to learn and grow with us!

 

 
 

Positions Available

  1. E-Commerce Content & Marketing Intern
  2. E-Commerce Customer Service and Sales Rep
  3. Content Writer/Editor
  4. E-Commerce Content & Marketing Assistant
  5. Key Account Sales Executive
  6. Branch Manager
 

 To apply, please email your resume to jobs@cthardware.com

 

 
 

E-COMMERCE CONTENT & MARKETING INTERN

 
We are looking for young, vibrant and hardworking individuals who are eager to learn and get exposure in the e-commerce industy. No working experience necessary as training will be provided.
 
  • Salary: RM800 per Month
  • Minimum working availability: 2 Months
  • Employment type: Full-time

 

Requirements:

  • Must have a good command of English/Bahasa Malaysia
  • Capable of learning new web interfaces quickly
  • Applicant must currently be enrolled in a college or university.
  • Excellent communication skills
  • High level of attention to detail
  • Versatile and capable in adapting to different tasks that may be out of the usual routine
  • No work experience required
 

Responsibilities:

  • Assist in managing product and marketing content on website
  • Monitor social media marketing content
  • Learn the processes involved in e-commerce retail
  • Training will be provided
 
 
 

E-COMMERCE CUSTOMER SERVICE AND SALES REP

 
We’re looking for someone who can provide customers with our "ask me anything" service. We are seeking a bright, energetic, computer savvy individual who is comfortable and confident on the phone, and is a skilled multi-tasking person. Ideally, we require someone who has a proven track-record in sales, but more importantly we’re looking for someone with impeccable work ethic who will go above and beyond for our customers. Previous sales and /or customer service experience is helpful. Training will be provided for the right person.
 
  • Base Pay: RM 1,400 - RM 1,800
  • Employment Type: Full-Time
  • Job Type: Sales, Customer Service
  • Required Travel: None
 

Requirements:

  • Candidate must possess at least a SPM or Higher any field.
  • Good communication skills in both English and Bahasa Malaysia, ability to speak Chinese language will be an added advantage.
  • Excellent telephone etiquette and computer knowledge
  • Excellent communication and relationship-building skills
  • High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities
  • Passion for customer service
  • Able to start work IMMEDIATELY
  • Sales experience preferred
  • Critical thinking skills
  • Ability to handle difficult situations while remaining calm.
  • Computer literacy with a working knowledge of word processing, spreadsheets and databases.
 

Responsibilities:

  • Attending to customer enquiries via Live Chat, email and telephone while projecting a professional company image through the interactions
  • Explaining our products & services and must have the ability to meet our customer’s needs.
  • Ensure our customers receive efficient and courteous service
  • Identify and handle customer inquiries completely and accurately to the satisfaction of the customer.
  • Consult customers and help them to explore product offerings and make purchase decisions
  • Maximize opportunities to up sell or cross-sell company products and services in accordance to guidelines given.
  • Prepare quotes for customers
  • Enter customer data and other relevant information into database.
  • Maintain confidentiality of the organization's customers and data.
 
 
 

CONTENT WRITER/EDITOR

 
We are looking for talented and creative Content Writers/Editors with impeccable work ethic. Familarity with all forms of digital marketing and retail products knowledge is highly valued. Creative writing skills and ability to generate a concise but exciting message will be required
 
  • Base Pay: RM 3,000
  • Employment Type: Full-Time
  • Job Type: Writer/Editor, Marketing
  • Required Travel: None
 

Requirements:

  • Candidate must possess at least a Diploma, Advance Diploma or Degree in Advertising, Media, Journalism, Mass Communication or equivalent.
  • An excellent command of the English language with good writing skills, editing and proof reading abilities
  • Exceptional communication skills
  • Ability to manage projects in a fast-paced, deadline-driven environment
  • Blogging experience is a plus
  • Basic HTML knowledge a plus
  • SEO Knowledge a plus
  • Minimum 6 to 12 months experience
 

Responsibilities include but are not limited to:

  • Write and edit web content
  • Ensure website content is lively, updated, relevant and engaging
  • Social media engagement
  • Find and evaluate related contents to be featured on site
  • Events and feature as well as other marketing writing

 

Please submit your resume and cover letter along with 3 writing samples and/or a link to your portfolio for consideration.
 
 
 
 

E-COMMERCE CONTENT & MARKETING ASSISTANT

 
The job requires candidates to assist web content maintainence as well as assist in coordinating online campaigns. Candidates must possess a strong attention to detail and the ability to work under tight deadlines.
 
  • Base Pay: RM 2,000 - RM 2,500
  • Employment Type: Full-Time
  • Job Type: Web content and marketing
  • Required Travel: None
 

Requirements:

  • Candidate must possess at least a Diploma or Advance Diploma in any field.
  • Good communication skills in both English and Bahasa Malaysia, ability to speak Chinese language will be an added advantage.
  • Initiative – Actively influences events; takes action beyond what is necessarily called for.
  • Acute attention to detail to ensure quality of work
  • Demonstrates the ability to prioritize work, multi-task and apply appropriate time management principals to complete all required activities
 

Responsibilities include but are not limited to:

  • Assist in the implementation and accuracy of all content for assigned websites
  • Assist in the day-to-day content maintainance and help drive decisions that grow sales and increase conversion through content optimization, page creation, onsite search, navigation, and other content management opportunities.
  • Ensure proper site presentation - maintain home page, category landing pages, search landing pages, and other interior page templates
  • SKU creation and management of all products up-sell & cross-sell within our product catalog
  • Daily review of items that are ready to be promoted to the website and appropriate placement to drive sales.
  • Identify opportunities to improve site navigation as new assortments are added.
 
 
 

KEY ACCOUNT SALES EXECUTIVE

 
Candidates should be able to sell as many of our company's goods as possible as well as developing and maintaining a good relationship with clients. We’re looking for someone who ideally has a proven track-record in sales, but more importantly we’re looking for someone with impeccable work ethic. Previous sales and /or customer service experience is helpful. Training will be provided for the right person.
 
  • Employment Type: Full-Time
  • Job Type: Key Account Sales Executive
  • Industry: Retail - Trading
  • Required Travel: Yes
  • Remuneration: Attractive Commission, Mobile phone/Petrol/Car allowance
 

Requirements:

  • Candidate must possess at least Diploma or a Degree in any field
  • Excellent communication skills in English, Bahasa Malaysia and Chinese with strong business related knowledge
  • Confident and determined approach towards achieving sales targets.
  • Resilience – and the ability to cope with rejection
  • Should possess the skill to work both in a team and also perform independently deliver results with minimum supervision
  • Ability to pick up knowledge about new products quickly
  • At least 2 years of working experience in the Sales field is required for this position
  • Applicants should be a Malaysia citizen and possess own transport
  • Applicants with related experience and knowledge in power tools and machinery/construction products are encouraged to apply.
 

Responsibilites include but are not limited to:

  • Maintain close relationships with existing customers and consistently obtain more business from them
  • Identify sales opportunities and to work with Key Account Manager to conclude sales deals
  • Identify new markets and business opportunities
  • Provide customers with quotations and negotiate the terms of an agreement
  • Follow up on payment collection from customers
  • Represent our organisation at trade exhibitions, events and demonstrations
  • Record sales and send copies to the sales office
  • Review sales perfomance
  • Achieved annual sales revenue and GP target assigned by company
 
 
 

BRANCH MANAGER

 
Candidates should be able to manage the store's operation as possible as well as developing and maintaining a good relationship with clients. We’re looking for someone who ideally has a proven track-record in managing store, but more importantly we’re looking for someone with impeccable work ethic. Previous sales and /or customer service experience is helpful. Training will be provided for the right person.
 
  • Employment Type: Full-Time
  • Job Type: Branch Manager
  • Industry: Retail - Trading
  • Required Travel: No
  • Remuneration: Attractive Commission, Mobile phone/Petrol/Car allowance
 

Requirements:

  • Candidate must possess at least Diploma or a Degree in any field
  • Excellent communication skills in English, Bahasa Malaysia and Chinese with sound market knowledge
  • Must demonstrate sound commercial sense, service oriented mind-set and courage/flexibilty to face changes
  • Experience in managing branch Profit & Loss
  • Pleasant attitudes towards clients and colleagues
  • Strong Leadership and able to work as a team.
  • Good financial knowledge
  • Strong analytical & computer skills
  • Attention to details & execution follow ups.
  • At least 3 years of working experience in the related field is required for this position
  • Applicants should be a Malaysia citizen and possess own transport
  • Applicants with related experience and knowledge in power tools and machinery/construction products are encouraged to apply.
 

Responsibilites include but are not limited to:

 

1. Sales/Profit & Loss responsibility
    a) Accountable for branch Profit & Loss
    b) Achieve total branch sales target (maybe for specific brands)
    c) Ensure up to date AR(Accounts Receivable) Collection
    d) Work with Purchasing team to ensure sales forecast orders are placed to meet monthly targets whilst maintaining
         optimal inventory levels
    e) Ensure correct stock balance
 
2. Operational responsibility
    a) Manage the day-to-day operations of the branch - before, during and at day end closing of business
    b) Ensure 100% accuracy and accountability for inventory and paperwork
    c) Ensure prompt delivery service to key accounts and other clients
    d) Responsible for Debtor's Control operations, minimize returns and write offs
 
3. Channel development responsibility
    a) Drive optimal coverage (through new accounts opening) and the development of different channels.
    b) Develop relationship with users/customers and in particular key accounts
    c) Liaise with respective department to align business priorities and promotional activities execution.
 
4. People Management
    a) Manage and develop outlet staff across 3 key functions - Sales, Debtor's Control operations & office administration

5. New Business Development responsibility
    a) Inform management of possible new business development opportunities.